Here at Purina New Zealand we stand behind the quality of our products.

We promise to deliver pet food to a very high standard that both cats and dogs will love. As part of this promise, we offer a money back guarantee* on all PURINA ONE dry cat or dog food. If your pet doesn’t love and thrive on the products in our PURINA ONE range we will provide you with a refund.

If you have any questions about your pet’s nutrition our New Zealand based PetCare Advice Team offers a FREE service to help you better understand your pet and their needs.

Click HERE to contact a Pet Care Advisor today.

Download the PURINA ONE Money Back Guarantee claim form HERE.


*Terms and Conditions apply when submitting a claim, click HERE to read more.

Money Back Guarantee