UPDATE: To our Valued Pet Owners, thank you for sticking by us over recent weeks and for all your support as we have been feeling the impact of global shipping challenges. We are pleased to share we have received several large air and sea shipments and product is now flowing through on to shelf in most areas. If you are still having any issues tracking down your pet’s favourite food in your area, please reach out to our team of Vet Nurses for FREE advice on 0800 738 847 or AskPurina@nz.nestle.com. We are grateful for your loyalty and are always here to help.

Money Back Guarantee

Here at PURINA New Zealand we stand behind the quality of our products.

We promise to deliver products to a very high standard, that cats and dogs will love. As part of this promise, we offer a money back guarantee* on all PURINA ONE cat or dog
food. If your pet doesn’t love and thrive on the products in any of our PURINA ONE range we will provide you with a refund.

If you have any questions about your pet’s nutrition our New Zealand based PetCare Advice Team offers a FREE service to help you better understand your pet and their needs.

Click HERE to contact a Pet Care Advisor today.

*Terms and Conditions apply when submitting a claim, click HERE to read more.